Privacy Policy

We respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.


1. Information We Collect

When you browse our site or place an order, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Payment method details (via Stripe – we do not store card information)
  • IP address, browser type, and device information


2. How We Use Your Information

We use the data we collect to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Send updates, promotions, or service-related messages (only with consent)
  • Improve our store’s performance and user experience
  • Comply with legal and tax obligations


3. Payment Processing with Stripe

We use Stripe to securely process payments. When you enter your payment details at checkout, they are sent directly to Stripe via encrypted connection. We do not store or have access to your full card information.

For more on Stripe’s privacy practices, visit: https://stripe.com/au/privacy


4. Sharing Your Information

We only share your information with third parties where necessary, including:

  • WooCommerce (our eCommerce platform)
  • Stripe (payment gateway)
  • Shipping providers (e.g. Australia Post)
  • Website hosting and analytics services

We do not sell or rent your personal data.


5. Cookies and Analytics

Our site uses cookies to enhance your shopping experience and collect website usage data. You can disable cookies via your browser settings, but this may affect some functionality.


6. Data Security

We take reasonable steps to secure your information, including SSL encryption, secure servers, and access controls. Payment data is handled via secure gateways and never stored on our servers.


7. Access & Correction

You can request access to your personal information or ask for it to be corrected or deleted by contacting us.


8. Contact Us

If you have questions about this policy or how your data is handled, please contact us here.